Effective Date: April 8, 2025
By participating in this closed beta, you ("Provider," "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not proceed with the onboarding process. Your participation constitutes full acceptance of the entire document.
Providers must indicate their acceptance by clicking "Agree" during the onboarding process.
By proceeding with the onboarding process, you agree to all terms and provisions set forth herein.
You must agree to all parts of these Terms to continue; partial acceptance is not permitted.
This closed beta is limited to onboarding service providers only through data collection.
The data collected will eventually be used to construct detailed provider profiles for future consumer booking. Such profiles are intended for future publication and consumer interaction.
No physical services will be delivered during the beta phase. Physical service delivery will commence only once provider profiles are built and an appropriate payment mechanism is established.
The onboarding process is a multi-step procedure that includes:
The primary objective is to gather comprehensive data that will inform the construction of detailed provider profiles for future consumer interaction.
The "Onboarding Completion & Feedback" step is designed to collect feedback for improving both the data collection process and future consumer-facing features. Participation in this step is optional and will not affect your standing in the beta.
You are required to supply accurate and verifiable information throughout the onboarding process. This data will later be editable within your service provider profile.
All information, including licenses and qualifications, is self-reported. Serwiz accepts this data without independent verification and may aggregate and anonymize it for internal development and product refinement.
While your feedback is valuable for platform improvement, its provision is optional and will not impact your eligibility or status in the beta.
The platform is provided in an experimental MVP/Beta phase. Providers should expect bugs, downtime, and evolving features during this period.
During the beta, the service is strictly limited to data collection. Physical service delivery will commence only after provider profiles and payment mechanisms are fully developed.
There is no guarantee that the features or data collected during the beta will be implemented in the final product. Your participation is solely for the purpose of platform development and improvement.
By accessing and using the Serwiz closed beta, you acknowledge that you are participating in an experimental test phase. To the maximum extent permitted by applicable law, you waive any claims against Serwiz arising from errors, bugs, downtime, incomplete features, or any discrepancies resulting from the beta phase. Notwithstanding the foregoing, any non-waivable statutory rights remain unaffected.
By participating in this beta, you acknowledge and agree that your use of the platform is entirely at your own risk. The service is provided "as is" with no warranties, express or implied, including without limitation any warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law.
Serwiz disclaims any liability for indirect, incidental, special, consequential, or punitive damages arising from your use of the closed-beta service. Direct liability does not apply in the closed Beta.
Serwiz is not liable for any failure or delay in performance due to causes beyond its reasonable control, including natural disasters, technical failures, governmental orders, or third-party service interruptions.
You retain ownership of the data you provide during the onboarding process. However, you grant Serwiz a non-exclusive, worldwide, royalty-free license to use, analyze, and aggregate your data for purposes such as:
This license is essential for operating and improving our service.
All identifiable information you provide will be managed in strict compliance with applicable local, provincial, and national laws, including PIPEDA and BC's Personal Information Protection Act.
If you wish to delete your profile or exercise any rights regarding your personal data, please contact us at: privacy@serwiz.ai.
For a detailed explanation of how your personal data is collected, processed, stored, and protected, please refer to our Privacy Policy, available at: Privacy Policy. By using our service, you agree to both these Terms and our Privacy Policy.
Any modifications or updates to these Terms or the beta functionalities will be communicated via email or in-app notifications and become effective immediately upon your next access or use of the service.
By continuing to use the service, you agree that any modifications are unilaterally effective and that continued use constitutes acceptance of the updated Terms.
No additional notice period is required; changes become effective immediately upon notification.
These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada.
Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the service shall be exclusively resolved by binding arbitration. The arbitration will be administered by [Insert Arbitration Organization or "an agreed-upon arbitration service"] in accordance with its rules, which are incorporated by reference herein.
Notwithstanding the foregoing, either party may seek provisional or injunctive relief in any court of competent jurisdiction to protect its rights or property pending arbitration.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Serwiz regarding your use of the service and supersede all prior communications, representations, or agreements—whether written or oral.
If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision shall be severed, and the remaining provisions shall continue in full force and effect.
Failure by Serwiz to enforce any provision of these Terms at any time shall not constitute a waiver of that provision or any other provision, and such non-enforcement shall not prevent Serwiz from enforcing these Terms in the future.
This closed beta is intended exclusively for service providers located within British Columbia. By signing up, you represent and warrant that you reside in, or your business primarily operates in, British Columbia.
If you access or use the Serwiz platform from outside British Columbia, you acknowledge and agree that you are not part of the intended beta audience. While you are welcome to join and experience the beta, by doing so you expressly waive any legal claims or rights that might otherwise be available under your local jurisdiction in relation to the platform.
Irrespective of your location, all data provided on the platform will be stored in Canada in compliance with applicable laws. By participating from outside British Columbia, you agree that your legal recourse is limited as per these Terms, and you are accepting the beta service on an "as is" basis with the limitations expressly stated herein.
Serwiz Registration‑Completion Verification
One‑time passcode (OTP) text messages are sent solely to verify your phone number when you complete registration on Serwiz. No marketing or recurring texts are sent from this short code.
1 message per registration‑completion attempt.
Message & data rates may apply, depending on your carrier plan.
STOP at any time to cancel future OTP messages for registration completion. Reply HELP for assistance.
For questions, email info@serwiz.ai
We are not liable for delayed or undelivered messages.
See our Privacy Policy for details on how we collect, store, and protect your phone‑number information and SMS delivery logs.